Delivery zone

We currently deliver within Switzerland only.

Shipping costs

Shipping is included in the product price for deliveries within Switzerland. There are no additional delivery charges at checkout.

Delivery times

Orders are dispatched from Geneva within 1 business day of confirmed payment. Delivery is handled by Swiss Post and typically takes 2 to 3 business days.

Delivery times are indicative and may vary during public holidays or periods of high demand.

Order tracking

Once your order has been dispatched, you will receive a confirmation email. For any questions about your delivery, please contact us at hello@seren-home.ch.

Damaged or lost parcels

If your order arrives damaged or does not arrive within 5 business days of your dispatch confirmation, please contact us at hello@seren-home.ch and we will resolve the issue promptly.